FAQs

Our showroom is based at Court Farm Garden Centre in Tolworth, Surrey. Please feel free to visit our showroom during the opening hours.

All furniture items featured are previously used items, which we source and refurbish.

Is there anyone to help me?

We cannot guarantee there will be someone present to help you when you visit. If you would like a member of our team to be present at your visit, please feel free to contact us to make an appointment.

How much will delivery be?

This depends on the size of the item/items you have purchased and your location. We can arrange delivery with our dedicated courier if required. Please email us on taylorgreyhome@gmail.com to ask for a courier quote and provide details of the item you are interested in and a delivery postcode.

Can I collect my item?

You are more than welcome to collect you order, please contact us to arrange this in advance.

Privacy Policy

This privacy policy explains how we collect, store and process your personal data. Personal data is any information that can be used to identify a living individual, either directly or indirectly. It can refer to obvious things like your name and address, but also to online identifiers such as IP addresses.

Who are we?

Taylor Grey Home
Court Farm Garden Centre, Old Kingston Road, KT4 7QH
Phone number: 07958 372 259
Email address: taylorgreyhome@gmail.com

How do we collect your personal data?

We may collect your personal data when you:

  • Make an enquiry through our web pages
  • Register with our website
  • Make a telephone call to or email a member of our staff.

 What personal data do we collect and how do we use it?

We may collect the following information:

  • Contact information including email address and telephone number
  • Demographic information such as postal address, preferences and interests

 We only use this data to ensure that our customers receive he product when an order has been placed.

 How long do we keep your information for?

The information we use for marketing purposes will be kept until you notify us that you no longer wish to receive this information.

Do we share your information with anybody?

All the personal data is processed by our staff in the UK. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not sell, rent or exchange your personal information with any third party, except to help prevent fraud, and if required to do so by law.

 Your rights

If at any point you believe the information we process on you is incorrect, you can request to see it. We will correct, or delete, any information found to be incorrect.

If you have any questions regarding how we have handled your personal data, you can contact us at taylorgrey@gmail.com

 

Not happy?

If you feel that we have not processed your data according to the law, then you have the right to make a complaint with the Information Commissioner’s Office (ICO).